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ABMCaseStudy

Custom Learning Enables Profitable Growth

Profitable Growth

As the digital transformation creates drastic changes to the competitive landscape, a leading facilitysolutions provider recognized the need to shift from a from a services-led business to a solution-driven company in order to generate long-term profitable growth. The transformation needed to focus on the deployment of new IT systems for more automation, efficiency and accuracy for their operational processes.

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The Challenge

As the digital transformation creates drastic changes to the competitive landscape, a leading facility solutions provider recognized the need to shift from a from a services-led business to a solution-driven company in order to generate long-term profitable growth. The transformation needed to focus on the deployment of new IT systems for more automation, efficiency and accuracy for their operational processes.

the Results

The client saw a dramatic increase in employee engagement in direct alignment with the 2020 Digital Transformation initiative.

Solutions included:

  • Web-Based Training and eLearning for multiple IT systems
  • Newly defined processes to drive efficiencies
  • Improved communication structure for review processes to reduce redundancy and confusion, minimize schedule conflicts and ensure alignment with company goals

 

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