--- title: Award-Winning L&D Company description: Discover Ardent's passion for accelerating business results. Explore our learner-centric approach, innovative team, and the driving force behind our commitment to inspire individuals. image: https://www.ardentlearning.com/hubfs/who-we-are-featured-image.jpg --- [![Ardent Learning Logo](https://www.ardentlearning.com/hubfs/ardent_logo_dark_gray.svg "Ardent Learning Logo")](https://www.ardentlearning.com/) [ Get in Touch ](https://www.ardentlearning.com/contact-us) ** ** ** [![ardent_logo_dark_gray](https://www.ardentlearning.com/hubfs/ardent_logo_dark_gray.svg "ardent_logo_dark_gray")](https://www.ardentlearning.com/) [ Get in Touch ](https://www.ardentlearning.com/contact-us) ** ** ** Search ** ** [![Get in Touch](https://no-cache.hubspot.com/cta/default/6156179/69abc93d-86ba-4cb0-bcc8-acb5a9cb57fd.png)](https://cta-redirect.hubspot.com/cta/redirect/6156179/69abc93d-86ba-4cb0-bcc8-acb5a9cb57fd) ### Who We Are # Above and (way) beyond The Ardent difference lies in a blend of deep L&D expertise, high-impact creative, business sense, and a tenacious work ethic. ** ** ## We’ve got you We work tirelessly to help our clients achieve their goals. The Ardent way strikes a balance between structure and intuition, enabling us to work efficiently and adapt to change. ** ** ## Solutions that stick Ardent designs practical and effective solutions by focusing on what matters – your business, your goals, and most importantly, your people. ** ** ## Plenty of range Our team brings curiosity, a flexible mindset, and progressive ideas to every engagement. We find the joy and meaning in our work every day. Seriously, we geek out on this stuff. ** ** ## Open ears, open minds Great communication runs through every successful initiative. We know our stuff, but we don’t know it all. Context is everything, and we always come prepared to listen. ** ** ## We succeed together If there’s one thing we’ve learned in three decades of client service, it’s that relationships form the foundation for great work. ## Meet our team Everyone at Ardent is driven to create high-impact learning and development programs that truly make a difference in the lives of our learners. This passion is reflected in everything we do: our team is thoughtful, tenacious, and highly-skilled. - [Leadership](https://www.ardentlearning.com/who-we-are#leadership) - [Client Success](https://www.ardentlearning.com/who-we-are#account) - [Solutions](https://www.ardentlearning.com/who-we-are#solutions) - [Client Engagement](https://www.ardentlearning.com/who-we-are#client) - [Support](https://www.ardentlearning.com/who-we-are#support) ![Bianca-Baumann](https://www.ardentlearning.com/hubfs/Bianca-Baumann.png) Bianca Baumann Vice President, Learning Solutions & Innovation   ![Megan-Cucci](https://www.ardentlearning.com/hubfs/Megan-Cucci.jpg) Megan Cucci Vice President, Client Success   ![rich-fox](https://www.ardentlearning.com/hubfs/rich-fox.jpg) Rich Fox President & CEO Go birds!   ![Diana-Butinski](https://www.ardentlearning.com/hubfs/Diana-Butinski.jpg) Diana Butinski Director, Enterprise Growth   ![Heather-Leblond](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Heather-Leblond.jpg) Heather Leblond Sr. Director, Client Success   ![Melissa-Lumaco](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Melissa-Lumaco.jpg) Melissa Lumaco Account Director   ![Jenny-Taylor](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Jenny-Taylor.jpg) Jenny Taylor Director, Client Engagement   ![Natalia-Coates](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Natalia-Coates.jpg) Natalia Coates Manager, Technology Solutions   ![Jenny-Elig](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Jenny-Elig.jpg) Jenny Elig Learning Experience Designer   ![Jake-Gross](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Jake-Gross.jpg) Jake Gross Senior Graphic Designer   ![David-Hildreth](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/David-Hildreth.jpg) David Hildreth Creative Director   ![Karson-Madden](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Karson-Madden.jpg) Karson Madden Senior Manager, Technology Solutions   ![Kristen-McCormack](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Kristen-McCormack.jpg) Kristen McCormack Learning Experience Designer   ![Brandon-Prinzi](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Brandon-Prinzi.jpg) Brandon Prinzi Senior Graphic Designer   ![Melanie-Gonzalez](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Melanie-Gonzalez.jpg) Melanie Gonzalez Client Engagement Manager   ![Tara-Goulden](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Tara-Goulden.jpg) Tara Goulden Client Engagement Manager   ![Colleen-McMahon](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Colleen-McMahon.jpg) Colleen McMahon Client Engagement Manager   ![Erica-Perry](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Erica-Perry.jpg) Erica Perry Senior Client Engagement Manager   ![Carrie-VanderMallie](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Carrie-VanderMallie.jpg) Carrie VanderMallie Client Engagement Manager   ![Scott-Walsh](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Scott-Walsh.jpg) Scott Walsh Senior Client Engagement Manager   ![Allisa-Warren](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Allisa-Warren.jpg) Allisa Warren Senior Project Coordinator   ![Rachel-Jackson](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Rachel-Jackson.jpg) Rachel Jackson Manager, Marketing   ![Katie-Lesczinski](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Katie-Lesczinski.jpg) Katie Lesczinski Manager, Talent Acquisition   ![Caitlin-Levesque](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Caitlin-Levesque.jpg) Caitlin Levesque Director, People Operations   ![Jennifer-MacIntyre](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Jennifer-MacIntyre.jpg) Jennifer MacIntyre Coordinator, Finance   ![Scott-Outterson](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Scott-Outterson.jpg) Scott Outterson Director, Finance   - [Leadership](https://www.ardentlearning.com/who-we-are#leadership) - [Client Success](https://www.ardentlearning.com/who-we-are#account) - [Solutions](https://www.ardentlearning.com/who-we-are#solutions) - [Client Engagement](https://www.ardentlearning.com/who-we-are#client) - [Support](https://www.ardentlearning.com/who-we-are#support) ![Bianca-Baumann](https://www.ardentlearning.com/hubfs/Bianca-Baumann.png) Bianca Baumann Vice President, Learning Solutions & Innovation   ![Megan-Cucci](https://www.ardentlearning.com/hubfs/Megan-Cucci.jpg) Megan Cucci Vice President, Client Success   ![rich-fox](https://www.ardentlearning.com/hubfs/rich-fox.jpg) Rich Fox President & CEO Go birds!   ![Diana-Butinski](https://www.ardentlearning.com/hubfs/Diana-Butinski.jpg) Diana Butinski Director, Enterprise Growth   ![Heather-Leblond](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Heather-Leblond.jpg) Heather Leblond Senior Account Director   ![Melissa-Lumaco](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Melissa-Lumaco.jpg) Melissa Lumaco Account Director   ![Jenny-Taylor](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Jenny-Taylor.jpg) Jenny Taylor Director, Client Engagement   ![Natalia-Coates](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Natalia-Coates.jpg) Natalia Coates Manager, Technology Solutions   ![Jenny-Elig](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Jenny-Elig.jpg) Jenny Elig Learning Experience Designer   ![Jake-Gross](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Jake-Gross.jpg) Jake Gross Senior Graphic Designer   ![David-Hildreth](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/David-Hildreth.jpg) David Hildreth Creative Director   ![Karson-Madden](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Karson-Madden.jpg) Karson Madden Senior Manager, Technology Solutions   ![Kristen-McCormack](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Kristen-McCormack.jpg) Kristen McCormack Learning Experience Designer   ![Brandon-Prinzi](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Brandon-Prinzi.jpg) Brandon Prinzi Senior Graphic Designer   ![Melanie-Gonzalez](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Melanie-Gonzalez.jpg) Melanie Gonzalez Client Engagement Manager   ![Tara-Goulden](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Tara-Goulden.jpg) Tara Goulden Client Engagement Manager   ![Colleen-McMahon](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Colleen-McMahon.jpg) Colleen McMahon Client Engagement Manager   ![Erica-Perry](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Erica-Perry.jpg) Erica Perry Senior Client Engagement Manager   ![Carrie-VanderMallie](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Carrie-VanderMallie.jpg) Carrie VanderMallie Client Engagement Manager   ![Scott-Walsh](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Scott-Walsh.jpg) Scott Walsh Senior Client Engagement Manager   ![Allisa-Warren](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Allisa-Warren.jpg) Allisa Warren Senior Project Coordinator   ![Rachel-Jackson](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Rachel-Jackson.jpg) Rachel Jackson Manager, Marketing   ![Katie-Lesczinski](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Katie-Lesczinski.jpg) Katie Lesczinski Manager, Talent Acquisition   ![Caitlin-Levesque](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Caitlin-Levesque.jpg) Caitlin Levesque Director, People Operations   ![Jennifer-MacIntyre](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Jennifer-MacIntyre.jpg) Jennifer MacIntyre Coordinator, Finance   ![Scott-Outterson](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Scott-Outterson.jpg) Scott Outterson Director, Finance   ## Leadership ![Bianca-Baumann](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Bianca-Baumann.png) Bianca Baumann Vice President, Learning Solutions & Innovation   ![Megan-Cucci](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Megan-Cucci.jpg) Megan Cucci Vice President, Client Success     ![rich-fox](https://www.ardentlearning.com/hubfs/rich-fox.jpg) Rich Fox President & CEO   ## Client Success ![Diana-Butinski](https://www.ardentlearning.com/hubfs/Diana-Butinski.jpg) Diana Butinski Director, Enterprise Growth   ![Heather-Leblond](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Heather-Leblond.jpg) Heather Leblond Sr. Director, Client Success   ![Melissa-Lumaco](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Melissa-Lumaco.jpg) Melissa Lumaco Account Director   ![Jenny-Taylor](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Jenny-Taylor.jpg) Jenny Taylor Director, Client Engagement   ## Solutions ![Natalia-Coates](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Natalia-Coates.jpg) Natalia Coates Manager, Technology Solutions   ![Jenny-Elig](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Jenny-Elig.jpg) Jenny Elig Learning Experience Designer   ![Jake-Gross](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Jake-Gross.jpg) Jake Gross Senior Graphic Designer   ![David-Hildreth](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/David-Hildreth.jpg) David Hildreth Creative Director   ![Karson-Madden](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Karson-Madden.jpg) Karson Madden Senior Manager, Technology Manager   ![Kristen-McCormack](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Kristen-McCormack.jpg) Kristen McCormack Learning Experience Designer   ![Brandon-Prinzi](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Brandon-Prinzi.jpg) Brandon Prinzi Senior Graphic Designer   ## Client Engagement ![Melanie-Gonzalez](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Melanie-Gonzalez.jpg) Melanie Gonzalez Client Engagement Manager   ![Tara-Goulden](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Tara-Goulden.jpg) Tara Goulden Client Engagement Manager   ![Colleen-McMahon](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Colleen-McMahon.jpg) Colleen McMahon Client Engagement Manager   ![Erica-Perry](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Erica-Perry.jpg) Erica Perry Senior Client Engagement Manager   ![Carrie-VanderMallie](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Carrie-VanderMallie.jpg) Carrie VanderMallie Client Engagement Manager   ![Scott-Walsh](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Scott-Walsh.jpg) Scott Walsh Senior Client Engagement Manager   ![Allisa-Warren](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Allisa-Warren.jpg) Allisa Warren Senior Project Coordinator   ## Support ![Rachel-Jackson](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Rachel-Jackson.jpg) Rachel Jackson Manager, Marketing   ![Katie-Lesczinski](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Katie-Lesczinski.jpg) Katie Lesczinski Manager, Talent Acquisition   ![Caitlin-Levesque](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Caitlin-Levesque.jpg) Caitlin Levesque Director, People Operations   ![Jennifer-MacIntyre](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Jennifer-MacIntyre.jpg) Jennifer MacIntyre Coordinator, Finance   ![Scott-Outterson](https://www.ardentlearning.com/hubfs/Headshots%20(about%20us%20page)/Scott-Outterson.jpg) Scott Outterson Director, Finance   ## Hard(core) Values The Ardent team finds the joy and meaning in our work every day, always demonstrating our values. ![core-value-badge-integrity](https://www.ardentlearning.com/hs-fs/hubfs/core-value-badge-integrity.png?width=200&height=224&name=core-value-badge-integrity.png "core-value-badge-integrity") We follow through on our promises and are committed to doing the right thing. ![core-value-badge-tenacity](https://www.ardentlearning.com/hs-fs/hubfs/core-value-badge-tenacity.png?width=200&height=224&name=core-value-badge-tenacity.png "core-value-badge-tenacity") We are unyielding in our advocacy for our clients’ success. ![core-value-badge-imaginative](https://www.ardentlearning.com/hs-fs/hubfs/core-value-badge-imaginative.png?width=200&height=224&name=core-value-badge-imaginative.png "core-value-badge-imaginative") We remain curious and open-minded in finding creative ways to solve problems. ![core-value-badge-humility](https://www.ardentlearning.com/hs-fs/hubfs/core-value-badge-humility.png?width=200&name=core-value-badge-humility.png "core-value-badge-humility") We take great pride in our work and abilities but strive to always learn from our experiences and our clients. ![core-value-badge-nimble](https://www.ardentlearning.com/hs-fs/hubfs/core-value-badge-nimble.png?width=200&name=core-value-badge-nimble.png "core-value-badge-nimble") We are intuitive, flexible and responsive; proving time and again our ability to succeed in rapidly changing environments. ![core-value-badge-bold](https://www.ardentlearning.com/hs-fs/hubfs/core-value-badge-bold.png?width=200&name=core-value-badge-bold.png "core-value-badge-bold") We willingly push outside our comfort zone and take calculated risks to stoke momentum and change. ## Executing on your strategy We’re people just like you, and Ardent has always been proud to encourage our team to embrace their true selves. We share a common set of values, but our interests are wide and varied. ## But who is Ardent really? We’re people just like you, and Ardent has always been proud to encourage our team to embrace their true selves. We share a common set of values, but our interests are wide and varied. ## But who is Ardent really? We’re people just like you, and Ardent has always been proud to encourage our team to embrace their true selves. We share a common set of values, but our interests are wide and varied. ![who-is-ardent-collage](https://www.ardentlearning.com/hs-fs/hubfs/who-is-ardent-collage.png?width=1806&name=who-is-ardent-collage.png "who-is-ardent-collage") ## Interested in joining our team? ## We're always excited to meet passionate L&D professionals like ourselves. [ See Job Opportunities ](https://www.ardentlearning.com/careers) ![ardent_logo_white](https://f.hubspotusercontent20.net/hubfs/6156179/Ardent_Learning_March2020_Theme/Images/ardent_logo_white.svg) 1 Bausch and Lomb PI Suite 930 Rochester, NY 14604 [(585) 454-1240](tel:585-454-1240) Copyright © 2026 Ardent Learning Inc. All Rights Reserved. [View Privacy Policy](https://www.ardentlearning.com/privacy-policy). ![](https://px.ads.linkedin.com/collect/?pid=5619596&fmt=gif)